Your AI Support Assistant,
Your Teammate
12 specialist AI agents working as one team — drafting replies, retrieving articles, and resolving repetitive tickets so your humans focus on the hard ones.
Your AI Support Assistant,
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12 specialist AI agents working as one team — drafting replies, retrieving articles, and resolving repetitive tickets so your humans focus on the hard ones.
Six powerful capabilities that work together to transform how your team handles support.
Create professional customer replies instantly. Save time while maintaining a consistent support experience.
Turn ideas into complete knowledge base articles within seconds. Build your help center faster.
Guide customers to the right solution before a ticket is even created. Less manual work. Faster resolutions.
Your customers can simply ask questions naturally. Bub AI instantly retrieves answers and assists users in real time — 24/7.
Trusted by support teams who want to scale without adding headcount.
+68%
Support Workload
Reduce repetitive tickets with AI-powered self-service resolutions.
10×
Content Creation Speed
Create support articles and FAQs 10× faster with AI generation.
3×
First Response Time
Agents respond 3× faster with AI-drafted reply templates at their fingertips.
91%
Self-Service Rate
Customers find answers independently, without ever submitting a ticket.
+42
Customer Satisfaction (NPS)
Customers get smarter, more relevant answers — every single time.
Whether you're handling customer support, SaaS onboarding, or internal help desks — Bub AI helps your team work smarter and respond faster.
Each agent has one job and does it well. Together, they handle the full conversation lifecycle.
Decides who handles what
First touchpoint. Reads intent, routes to the right specialist.
Answers known questions
Pulls answers from your help center using semantic search.
Finds the right article
Hybrid semantic + keyword retrieval across all your knowledge.
Knows your catalogue
Queries product info, pricing, stock, and links to checkout.
Handles open-ended chats
Conversational replies for queries that don't fit a specialist.
Speaks 25+ languages
Bi-directional translation, customer in Tamil → agent in English.
Hands off to humans
Detects frustration, complexity, and VIP signals. Routes with context.
Knows who's talking
Matches conversations to existing contacts; captures new ones cleanly.
Compresses long threads
4 formats: general · bullet · executive · detailed.
Takes actions
Executes server + client tools (form-fill, screen capture, ticket ops).
Suggests replies to agents
The "second brain" inside your agent console.
Multi-step assistant
Multi-turn reasoning with action chaining for complex workflows.
All 12 agents are orchestrated by a LangGraph state machine. Failures gracefully fall back to humans. No conversation is ever stranded.
Every Bub AI conversation flows through a deterministic graph. You can trust the path; the LLM only handles the "what to say" part.
The fast classifier determines intent in <300ms (no LLM call required for known patterns). Then the Router picks a specialist.
The right agent handles the message — FAQ for known questions, Product for catalogue, Translator for non-English, Summarizer for long threads.
If a tool call is needed (form fill, ticket lookup, screen inspect), the Tool Executor runs it. If a human is needed, Escalation hands off with full context.
“LangGraph means the graph is the program. The LLM never decides the shape of the response — only the words. That's how we keep hallucinations bounded.”
23 tools split across server-side (data access) and client-side (browser interaction). Add your own via the API.
Run on Bublly infrastructure
Run in the user's browser
Tools are scoped per project. AI can only do what your role permissions allow.
Translation is real-time, bi-directional, and works across the widget, agent console, and email.
Indian languages · 8
International · 17
Three things customers actually evaluate: how it's priced, what it can do, and how long until it works.
Competitor pricing verified May 2026. Intercom Fin: $0.99/resolution, minimum 50/month. Zendesk Copilot: $50/agent/mo add-on plus $1–$2/resolution; requires Suite Professional ($115/seat/mo) or Suite Enterprise minimum.
No per-resolution gotchas. Use tokens however you need — chat replies, RAG-cited answers, summaries, translation.
Real estimates, not marketing math. Pick the column that matches your typical conversation.
* Simple replies: 1–2 turn FAQ widget chat, no help-center retrieval. ~400 tokens per conversation.
** Knowledge-grounded: RAG FAQ with 3 cited articles, ~5-turn widget chat. ~1,800 tokens per conversation.
Translation adds ~30–50% overhead. Long-thread summarization is roughly one knowledge-grounded conversation. Need more? Token packs are flat-priced — no per-resolution billing.
The chat launcher in the corner of this page IS Bublly — powered by Bub AI. Try asking it any of these:
Hallucination is a real risk with any LLM. We mitigate it with: (a) source-cited FAQ answers — no citation, no answer; (b) confidence thresholds with auto-escalation; (c) LangGraph routing that constrains what kind of reply is generated. Pro plan adds custom model selection if you want stricter guardrails.
Empower your support team with AI-driven assistance, automation, and smarter customer interactions. Start delivering faster, more intelligent support today.
