The Challenge
"Where is my report?" accounts for 40% of queries. Replying manually kills clinic capacity.
Resources
Run a calmer clinic. Bublly handles appointments, reports, follow-ups and patient questions — so your front desk and doctors can focus on care.

Running a clinic is hard. Managing thousands of repetitive patient queries shouldn't be.
"Where is my report?" accounts for 40% of queries. Replying manually kills clinic capacity.
Reception staff spend 70% of their time answering the same 10 patient questions every day.
Tailored workflows designed specifically for coaching institutes.
Bublly Desk AI answers patient queries instantly, around the clock — booking enquiries, clinic timings, doctor availability and more.

Every patient appears as a unified profile across email, WhatsApp, and the embedded chat widget — linked to history, doctor and last visit.

Send lab reports, prescriptions and care instructions via email or the embedded chat widget with delivery tracking — securely and on time. WhatsApp is available today as a two-way channel for patients to ask questions about their reports; automated report delivery over WhatsApp is on the roadmap.

Proven metrics from hundreds of coaching institutes worldwide.

Fewer calls
"Where's my report?" queries
Patients check status themselves via WhatsApp instead of ringing the front desk
< 1 min
Response Time
Reduced from average 2 hours
49%+
Demo Conversion
Practice demos converted +49%
Zero
Dropped patient enquiries
Every after-hours message routed to a follow-up, none left unanswered
Trusted by clinics, hospitals, dental, diagnostic, eye care, fertility and wellness brands.
Clinics, dental practices, diagnostics labs, and telehealth providers face appointment scheduling, prescription queries, and sensitive-data handling. Five criteria where compliance is non-optional.
Patient communications carry PHI. Verify the vendor offers a BAA (or India equivalent), encrypts data at rest and in transit, and provides patient consent capture for digital communications.
Patients shouldn't be sent to a separate booking portal. Look for tools that embed real-time calendar availability into the conversation, with rescheduling and reminders triggered automatically.
Before sharing prescription details or test results, the agent should verify identity (DOB + phone last 4, or OTP). Look for workflows that gate sensitive responses behind verification, not just trust-based.
Patients prefer their first language for health conversations. AI triage and follow-up reminders in Hindi, Tamil, Telugu, etc. raise compliance with treatment plans.
Diagnostics labs and clinics need test-result delivery, prescription refills, and visit reminders tied to the EMR. Verify the tool offers webhooks or direct connectors to your EHR/LIMS.
On the embedded chat widget today — connect your calendar (Google Calendar, Calendly, or a clinic-management system) and patients see available slots and pick one inside the chat thread. WhatsApp is available today as a two-way conversation channel — patients can message to request a booking and agents reply and confirm — with interactive slot-picking on WhatsApp on the roadmap.
Join hundreds of clinics that have reclaimed 40+ hours a week for their front desk.